5 Star Quality Care, Inc.

Situation:

Five Star Senior Living had grown from 120 to over 300 retirement communities with Independent Living, Assisted Living, Skilled Care, Specialty Care and Rehabilitation Services and needed help with signage.

Problem:

Given the number of managed properties, Five Star was looking for a single source provider that they could partner with for all of their signage needs. They required consistent branding, functional designs, competitive pricing and professional wayfinding services.

Solution:

We developed a business model around the Five Star opportunity, created a national standards program for interior and exterior signage, and an implementation plan based on senior management direction. The program included standards based on demographic and regional influences and served to reinforce the Five Star identity with consistent branding across its properties.

“As a Senior Management group we trust Sign System Solutions for all our signage needs. Their hard work, commitment, and customer service is outstanding, and we depend on them to manage every aspect of our program. From working with our executive team on strategy and budget, to coordinating with regional and area managers, to managing installations at facility level, they do it all for us.”

Will Shea, EVP Facilities